Refund & Return Policy

💸 Refund & Return Policy

At GsmSaray, we aim to provide fast and reliable game top-up services. Please read our refund policy carefully before placing an order.

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❌ No Refund Policy
Due to the digital nature of our products (game top-ups), all sales are final. Once a top-up is successfully delivered, it cannot be refunded or returned.

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⚠️ Before You Order
Please make sure:
✔ You enter correct game ID / account details  
✔ You select the correct product  
✔ Your account is valid and active  

We are not responsible for wrong information provided by customers.

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🔄 Failed Orders
If your order fails or is not delivered:
✔ You will receive a full refund to your balance  
✔ Or we will reprocess your order  

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⏱ Processing Issues
In case of delays due to server or technical issues:
✔ Please wait patiently  
✔ Contact our support team for updates  

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🚫 Fraud & Abuse
Any fraudulent activity or misuse of our services will result in account suspension without refund.

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📞 Contact Us
For any issues, feel free to contact us:

👉 WhatsApp: +93789140148

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By using our services, you agree to this refund policy.